Privacy Policy

This privacy policy outlines how we collect, use, and protect your personal information when you use our website.

Who we are

Northumbria Blow Mouldings (“we”, “us” or “our”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). If you have any questions, you can contact us at:
Northumbria Blow Mouldings
Email: info@northumbriablowmouldings.co.uk

What information we collect

We may collect and process the following information:

• Name and contact details (e.g. email, phone number)

• Payment and transaction information (if you make a purchase or place an order)

• Website usage data (via cookies or analytics tools)

• Any other information you choose to provide (e.g. through forms or email)

How we use your information

We use your information to:

• Provide our products and services

• Respond to enquiries and support requests

• Send updates or marketing communications (if you have opted in)

• Improve our website and user experience

• Comply with legal or regulatory obligations

Lawful basis for processing

We process your personal data under one or more of the following bases:

• Consent

• Contractual obligation

• Legal obligation

• Legitimate interests

How we store and protect your data

Your data is stored securely and we take appropriate measures to prevent unauthorised access, alteration, or disclosure. We only keep your personal data for as long as necessary for the purpose it was collected.

Sharing your information

We do not sell your personal data. We may share it with trusted third parties who provide services on our behalf (e.g. payment processors, website hosts), but only where necessary and under data processing agreements.

Your rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (where processing is based on consent)

• Object to or restrict certain types of processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website may use cookies to improve your experience. You can adjust your browser settings to refuse or manage cookies.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact us

If you have any questions about this policy or how we handle your data, please contact:
Northumbria Blow Mouldings
Email: info@northumbriablowmouldings.co.uk